Sales and Training Advisor Program
Master Client Relationships and Commercial Excellence
Course Modules
Module 1: Client Relationship Management
- •Build and maintain strong, lasting relationships with clients
- •Learn CRM systems and tools
- •Develop customer retention strategies
Module 2: Commercial Planning & Strategy
- •Develop effective sales strategies and action plans
- •Set and track sales targets
- •Create territory management plans
Module 3: Negotiation Techniques
- •Master the art of persuasion and deal closing
- •Learn objection handling strategies
- •Practice win-win negotiation scenarios
Module 4: Product & Service Knowledge
- •Deep understanding of offerings to provide expert advice
- •Learn product features and benefits
- •Understand competitive positioning
Module 5: Sales Process Optimization
- •Streamline sales workflows for maximum efficiency
- •Implement sales automation tools
- •Measure and improve conversion rates
Module 6: Customer Needs Analysis
- •Identify and address client pain points effectively
- •Conduct needs assessment interviews
- •Develop solution-based selling approaches
Module 7: Training Delivery Skills
- •Learn to educate and train clients on products and services
- •Develop presentation and facilitation skills
- •Create training materials and resources
Module 8: Digital Sales Tools & Professional Internship
- •Leverage CRM and digital platforms for sales success
- •Apply skills in real-world sales environment (35 hours)
- •Complete hands-on projects and case studies
Program Objectives
This comprehensive program will enable you to:
- ✓Develop comprehensive client relationship management skills
- ✓Create and execute effective commercial strategies
- ✓Master negotiation and closing techniques
- ✓Provide expert product and service recommendations
- ✓Analyze customer needs and deliver tailored solutions
- ✓Optimize sales processes for improved performance
- ✓Train and educate clients on product usage
- ✓Utilize digital tools for sales management
- ✓Build long-term client partnerships
- ✓Achieve sales targets through strategic planning
Ready to Excel in Sales and Training?
Enroll now and become a certified sales and training advisor.